our policies

Enjoy risk-free online shopping
This is a secure site.

Although we sell worldwide, our online sales are for orders in Canada ONLY. Please go to ladyjayne.com for USA orders.

Lifetime Replacement Guarantee
Lady Jayne Charm Earrings are guaranteed to be free from defects in material and/or workmanship. Lady Jayne will replace hoops and/or charms free of charge. Guarantee excludes breakage from abuse.

Shipping
All orders are:
• shipped via Canada Post "Xpresspost"
• tracked (tracking number will be emailed upon determination)
• insured

We ship all purchases within 72 hours.